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Troubleshoot - C2020

Both Picallo ST and C2020 work in a similar way.


Fully Working
 

Power LED: Green when power is ON, otherwise OFF.

Modem LED: Green when modem is registered to network, otherwise OFF.

GPS LED: Has Four Possible States –

Turned OFF: GPS Service is disabled

Red: Problem with the GPS engine.

Orange: The last reading was non-valid GPS data. Note that it is perfectly normal if the unit from time to time changes the LED color from Green to Orange, as not always there are good GPS reception conditions.

Green: The last reading was of a Valid GPS data.

Data LED: Has 3 Possible States.

Turned OFF: No Messages to be sent.

Red: Messages waiting to be sent. It could mean there is a problem with the sim card but most commonly there is bad signal and the tracker cannot connect to a mobile phone network.

Green: Sending message.

 
If the GPS light have gone out the unit has a partial fix but cant see enough satellites accurate location.

We recommend driving around to see if anything changes or moving the unit in to perhaps a better location.
 

Aerial

The C2020 comes supplied with a combined aerial which is waterproof.

 
We have heard some good reports that seperate aerials can help boost signal strength, possibly because they can be put in  slightly smaller places.

We may have these in stock, but if we don't we can point you in the right direction.

 

 
 
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